Shipping Policy

We ship worldwide.

Shipments to Portugal and Spain are made via express mail. through CTT or Batch, our local shipping partners.

Internationally, orders are sent by CTT Express and shipments can take up to 10 days.

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. Shipments to mainland Portugal, Portuguese islands and Spain usually take 1 day to be processed and up to 5 business days to arrive at the destination address. Internationally, they can take up to 10 business days.

Prices vary depending on the market and will be calculated and displayed during checkout.

Free shipping on orders to Portugal and Spain over €200.

Once the order is shipped, an email with the tracking code will be sent.

Banana Split is not responsible for delays in orders.

The customer also has the option of collecting their order from our atelier in Lisbon. You can choose this option when you finalize your order on the website and schedule your appointment.