Complaints
Banana Split Atelier provides access to the Portuguese Electronic Complaints Book, in accordance with applicable Portuguese legislation.
If you wish to submit a complaint, you may do so through the official platform:
Alternatively, you are welcome to contact us directly using the details provided in the Merchant Information & Contact Details section. We will do our best to resolve your concern as quickly as possible.
We believe that open communication and transparency are essential to continuously improving the experience of everyone who chooses our brand.